Terms & Conditions

Terms and Conditions

These terms and conditions ("Terms”) govern your use of the Urban Vogue Limited (hereafter in our terms and conditions referred to as the Urban Vogue online store). By placing an order through Urban Vogue online store, you express your understanding and agreement that you are bound by these Terms, in addition to the Site Terms. If you are unwilling to be bound by these Terms and the www.urbanvogue.co.nz or www.georgeedward.co.nz Site conditions, you may not use the Urban Vogue online store.

Pricing and Payments

All product prices on the Online Store are given in New Zealand Dollars ($NZD) and are shown inclusive of Goods and Services Tax (GST), however are exclusive of delivery costs.

We accept payment by debit / credit card (MasterCard and Visa). We use shoplift payments as our secure payment gateway for processing credit cards. We do not record your credit card details and it is a trusted and secure gateway for online payment. All credit card and debit card holders are subject to validation and authorisation by us and our bank to maintain security and prevent fraud.

Price Match

The Urban Vogue online store offer a New Zealand wide price match service. We focus on offering our products at a reasonable and competitive price determined by our suppliers. If you happen to find one of our products for less at another online retailer, we are more than happy to offer our valued customers an equal price. However please note the following criteria:

- The item must be full price and not subject to any promotion, sales offers or member/VIP discounts. - The item to be price matched must be identical to the item listed on the online Store, and currently in-stock on both sites. - We are more than happy to offer a price match in most situations, however we do reserve the right not to alter our listed price. To arrange a price match, please email us at shop@urbanvogue.co.nz

Availability

All items on Urban Vogue online store are subject to availability. We will inform you if the goods you have ordered are not available. We have a physical store that shares the stock with online. There may be the rare occasion that an item is sold in store at the same time an order for the item online is being processed. In this case the online item will be unavailable and we will inform you as soon as possible with alternative product options, credit or a refund.

Out Of Stock

If an item or specific size is out of stock, you can choose to be notified via email when the item becomes available. On the product page, click the ‘Notify Me’ button located on the right of the page and follow the prompts. Alternatively, you can contact us to check the availability of that item in our other stores via phone or email shop@urbanvogue.co.nz

Layby

We don’t have an online lay-by service, however you can contact one of our physical stores to enquire about an online item and we can assist you with arranging an in store lay-by. Please contact us by phone or email shop@urbanvogue.co.nz

Online Process

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received. For more information regarding delivery dates and times please refer to the shipping section below."